58 To The Home Clothes Washing Holes Change Color 4000 Yuan Only Pay 1000 Yuan.

Consumers are less than 1000 yuan in damages.

"One piece.

It took 2980 yuan, another 1791 yuan, and two pieces were washed out, but they only promised to pay 1000.

Ms. Zhang told the Beijing morning post that she had sent several clothes to her home at 58. After washing it home, she found a knitted sweater had broken a hole, and a jacket had been washed and discolourated.

Two pieces

According to Ms. Zhang, in November 25th last year, the laundry service was bought under the order of 58 to APP, and the service staff then took several pieces of Ms. Zhang's laundry.

A few days later, the clothes were washed and sent back to Miss Zhang.

Ms. Zhang found that two of the washing clothes had problems.

"A knitted sweater is not only changed by washing, but also a large finger hole in the lower right corner of the garment.

The other is the jacket, and the whole color changes. "

Subsequently, Ms. Zhang reflected the incident to 58, and the service staff took the two clothes to the house for identification.

Ms. Zhang said that after the 58 home was identified, two clothes were actually damaged by business reasons and negotiated with Ms. Zhang on the issue of compensation.

"This sweater came back from Hongkong on behalf of my friend, and it cost 2980 yuan.

Another jacket is 1791 yuan. "

Ms. Zhang said that although the knitted sweater did not save the shopping tickets, she retained the clothes hanging tag, which had the price printed on it, and the jacket had a small ticket, which clearly recorded the price and the amount.

"At the very beginning, 58 of the clothes arrived at home could be filled, and the coloured clothes were treated again. I do not think they will achieve the original effect, so they refused.

Later, they said they could compensate me for 1000 losses, which was too low.

Ms. Zhang said.

Subsequently, the reporter called 58 to the customer service hotline, the staff admitted that two pieces of laundry were damaged, and indicated that the compensation scheme was tentatively designated as 1000 yuan for knitted sweaters, and that the jackets were more than the time limit for acceptance.

"After that, we have been communicating with users, but the users have not answered the phone."

Ms. Zhang said, "two of my clothes were taken away by them together. How could they not have accepted the time limit?"

Claims should be prepared with evidence.

Li Xiaozhen, a lawyer at Beijing Barry law firm, believes that Miss Zhang is short of knitted sweaters for shopping tickets. Although the price tag is printed, the purchase time can not be determined.

However, she said, if the brand of the garment is only produced in a specific time period, it can also confirm the purchase time from the side.

"Consumers should keep consumer evidence well, so that they will negotiate more smoothly with businesses."

Li Xiaozhen suggested.