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Teach You How To Attract Repeat Customers.

2012/2/28 10:00:00 11

Shop Seller

I often hear a lot of people complain: who is most "happy and old" in this year? The answer is "netizens", isn't it?

seller

Brains, beautifully designed, cheap baby, plan concessions, all in order to let buyers stay in their home baby eyes.

Because a little bit less attention, buyers click the mouse, suddenly ran to one hundred and eight thousand li, ten days and a half months do not see your online shop.

How annoyed you are!


Don't worry. Xiaobian is your weapon. I hope you will be helpful to all Taobao shopkeepers.


First, shop decoration


Many people think that only

clothing

The store needs decoration, actually.

Shop

They also need decorating. Their tastes are different, some are gorgeous, some are simple, some are simple and elegant, so long as they can attract your customers.

For example, if you go to a physical store to attract you into the shop, it is not necessarily the YY in the physical store, but the shop decoration you first saw, but don't miss it!


Second, shop announcements


Do not neglect this point. I must remind you of it.

In the first place of your shop, you must tell the buyer: who you are, what your online store is selling, highlight the key points, and let the buyer have a preliminary understanding of your shop.

Because there are so many clothing stores on the Internet, you must try to keep him in when customers come in, otherwise there will be no chance.


Third, suspension information


When making levitation, we should not only highlight individuality, but also ingeniously put preferential information into two parts.

This is a method that many online stores will use.


Fourth, the quality of the picture.


The quality of the picture is related to the sales situation of YY, and the exquisite pictures increase the buyer's desire to buy.

When I buy YY, I often see the seller's credit rating has such a paction record (baby picture design XX yuan), you see, the seller himself will not do the map, when the shelves are asked to design the picture.

Remember to dress well when designing.

The effect will be better.


Fifth, item description


Online shopping is different from physical store shopping. The description of goods is a key point. Just like the heart of a person, the description of the item is inaccurate, which will cause losses to the buyer, and will also add annoying comments or worse reviews to the seller's credit.


Sixth, shelf time


The shelf time of items is very important. Every day from 17 to 22 p.m. is the highest period of buyers' on-line rate (I personally think), we must grasp the time of the shelves, your baby will attract more buyers' attention.


Seventh, patiently answer.


No matter who buys things, they will ask questions, such as: what texture is it? Is it a genuine product? Postage?

After all, let buyers pay money, of course, be careful.

At this point, as a seller, we must patiently answer, a little impatient, buyers will slip away from your eyes.

If this business is not done, you can also grind with the buyer for a long time. There will be some surprises.


Finally, after sale visits.


Do not think that YY has been sold, everything is fine. Regular visits are the key to attracting repeat customers.

To let customers feel that we do not sell things, ignore them, and keep in touch with them at any time, let them know that our after-sales service is first-class.

During the visit, we are interested in asking customers to evaluate our products. If there are any problems, we will solve them immediately.

If not, ask what else is needed? Always believe that a loyal customer is retained and a large number of customers are retained.

Because if the product is good, he recommends to his relatives and friends far better than we recommend.

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