Consumers Asked Bosideng Four: Why Not Dare To Do Identification?

Event: my family bought a down jacket at Bosideng store opposite the Baihua garden in Qigihar, because it did not look at it carefully, and kept it there after getting home. Because the season was not yet worn, fourth days later, the family tried it out and found that there was a bad mouth on the shoulder position (suspected cloth defects), and then went to the store to replace it, but the store owner said we broke it ourselves, not to replace it.

Because the family members are ordinary workers, there is no culture, Bosideng shop personnel see the good period payment, began to depend on what we passed, we ourselves broke.

Consumers asked Boston four manufacturers:

1: does my family buy clothes with warranty card and warranty period?

2: that kind of clothes, all kinds of signs are still on the clothes, and have not been taken down with this. How can they be worn and scratched?

3: the bad clothes on the shoulders, according to the usual clothes of the family scraps, can scrape it?

4: why not dare to go to the relevant departments of the state to identify the attribution party.

I told my family a few days ago that they had received complaints from the local industry and Commerce Bureau. The Bureau of industry and Commerce went to the store to understand the situation. Bosideng store staff said that the boss was not at home and could not decide whether to take the lead or not.

After the establishment of the trade and Industry Bureau, let both sides identify who will be responsible for the identification fee. My family agrees with them, but I tell them that they can be identified, but their responsibilities will not be good. I made a phone call directly to the TV station of Heilongjiang and TV station to prepare for the follow-up report. The TV station agreed to interview, but the head of the store did not dare to sign and appraised, or had to wait for the boss.

Although I am far away in Beijing, I can not swallow the gas that my family has received in Bosideng store. We must complain to them. The store is authorized by Bosideng Harbin branch, and Harbin branch represents Bosideng, so I want to complain about Bosideng company.