Your Workplace Conversation Skills

Speaking love exposing others' "short children"

Zhang Ting worked as an office clerk in a state office. She was introverted and not very talkative.

Whenever she asks for her opinion on something, she always says "spit", and her words are always exposing others' "short children".

Once, a colleague of his department wore a new dress.

Once the words were exported, the parties were very angry, and the people who praised the clothes were very embarrassed.

Because what Zhang Ting said is partly true, for example, the colleague is rather bloated.

Though Zhang Ting would regret her unpleasant words, she often said something that could not be accepted.

Over time, colleagues excluded her from the collective and seldom asked her opinion on something.

Complain about the boss and get stuck with it all the time.

Sun Li is currently a senior programmer in a computer company in Zhongguancun.

The reason why she left her former company was mainly because she complained to her boss about her boss's ear and complained about the boss's ears.

This is the case.

Once, the boss gave Sun Li a difficult task, and told her in advance that "this is a very difficult matter, you dare not assume, dare to accept challenges."

Although Sun Li understood her strength, she felt that in the company, the boss took the initiative to ask her for advice, indicating that the boss valued himself.

As a result, because the boss gave a shorter deadline, Sun Li did not finish the task on time.

As a result, Sun Li was criticized by the boss and punished by the economy.

But she felt very indignant and angry.

Sun Li thought: since the task is so arduous, it is expected that we can not finish it.

I was so diligently at that time, and it was not a mistake to finish the work.

"The boss is too much for me to work so hard in such a short time. I can't do it, but he must let me do it, and punish me if I don't finish it."

After that, Sun Li complained so much to his colleagues.

Not long after that, the boss gave her new assignment. Fortunately, Sun Li did quite well this time.

When Sun Li was happy, the boss gave him a more difficult task.

And said, "here I am the boss, subordinates only obey, do not complain.

I don't have people who eat white food, I can't adapt to leave.

If you can't finish the task this time, you have to consider whether you should change your job.

Expert comment: stand on others' stand and consider things.

From the point of view of organization, enterprises expect their employees to establish cooperative relationship with their colleagues spontaneously and spontaneously in order to achieve the goals of enterprises, and accomplish all kinds of tasks that enterprises must accomplish efficiently and quickly, so as to win customer satisfaction and reasonable economic benefits.

Therefore, in a sense, the interpersonal relationship between enterprises is the relationship of winning cooperation.

From a personal perspective, being good at dealing with difficult problems in the workplace, maintaining and maintaining good workplace interpersonal relationships is one of the essential professional qualities for workplace success.

The first principle of good interpersonal relationship is self-management and win win thinking.

Self management includes doing well in one's own duties and controlling one's own emotions, while win win thinking requires that one can always consider things in others' standpoints, and coordinate and cooperate with each other to achieve the goals of the organization.

From a specific point of view, it is often more effective in practice to replace problems with criticism by giving advice instead of criticizing others.

Workplace conversational skills

If you think you can get ahead in the workplace only by skilled skills and hard work, you are a bit ignorant.

Of course, talent and overtime work are important, but knowing how to say the right thing at the critical moment is also the decisive factor for success.

Excellent speaking skills, such as pleasing important people, avoiding trouble to yourself, dealing with difficult matters, and so on, can not only make your work life easier, but also make you gain fame and wealth.

Bear in mind the following ten sentence patterns and make them useful at the right time. Salary increases and promotions must be close to you.

We convey the bad news pattern in the most graceful way: we seem to encounter some situations.

You have just learned that a very important case is a problem; if you rush to the boss's office to report the bad news, even if you don't do it, you will only ask your boss to question your ability to deal with the crisis.

At this point, you should say this sentence in a calm and unhurried tone. Don't panic and don't use the word "problem" or "trouble". Let your boss feel that things are not unresolved.

The boss is duty bound to summon. I will deal with it immediately.

A calm and quick answer will give you an intuition that your boss is an efficient and obedient person. On the contrary, hesitant attitude will only lead to a heavy burden on your boss.

If you sleep poorly at night, you may get angry on your head.

Showing team spirit: Angie's idea is very good.

Angie came up with a wonderful plan that even the boss admired. You can't wait for your brain to move faster than others.

The method is as follows: use the time when your boss can hear you, say this sentence pattern.

In a society where everyone wants to fight, a member who is not jealous of his colleagues will make the boss feel that this person is pure and good team spirit, so he looks at it in another way.

Persuade colleagues to help sentence patterns: you can't do this report without you.

There's a tough job that you can't do by yourself, so you have to find someone to help you. So you've got the best colleague in this field.

How can you open your mouth to make people willing to give you a hand? Send a hat, fill a secret soup, and make sure that it will return in the future.

But don't forget to remember others when you have credit.

Cleverly dodge what you don't know: let me think it over again. Can I give you a reply before three?

Your boss asks you a question about business, and you don't know how to answer it. You must never say "no".

This sentence pattern is not only temporary solution to your danger.

Also let the boss think you are very attentive in this matter, and for a while, I don't know how to say it.

But after that, you have to do your homework and give your answer on time.

It is not appropriate to speak in the office.

If a male colleague's yellow collar is intolerable, this is a guarantee to silence them.

Men sometimes like to open yellow chamber, but you can hardly tell whether they are intentional or intentional. This sentence can make the unminders understand that enough is enough.

If he does not shut up, meaning sexual harassment, you can give it to the people concerned.

No trace of the workload reduction sentence pattern: I understand that this matter is important; can we first check the work at hand, and put the most important priority out?

It is better to refuse.

First of all, emphasize that you understand the importance of this task, and then request the instructions from your superiors to give priority to the new task and the original work without any trace. Let the boss know that your workload is very heavy. If you can not, some things need to be postponed or pferred to others.